
Time tracking is an area that most creatives vehemently oppose. “It’s a creative process, we don’t know how much time it will take.” or “It depends on the person and the project. Sometimes it’s quick and sometimes it’s not.” These are valid arguments. These arguments can be applied to other service based businesses as well. I can assure you, I don’t like time tracking either and when I hire bookkeepers, some are faster than others.
Even though the argument is valid, you still have to find a way to price projects appropriately, track work in process, and measure profitability. Like it or not, time is the best measure. That’s not to say there aren’t other ways of estimating. You have to figure out the easiest, best way to reasonably approximate how much effort each project takes.