FreshBooks® is an online invoicing system made for small businesses. I’ve been using FreshBooks for 8 months and I LOVE it. It really can make your business life easier.
I work with small business owners to help them get their accounts receivable under control. Very often, there is a stack of past due accounts receivable. I immediately question what’s happening. Generally, the answer is “I haven’t had time to follow up with them.â€Â I immediately get to work on the follow up calls.
Most of the time (at least 80%), the customer responds “I never got that invoiceâ€. There are a couple of ways FreshBooks will stop that response or at least give you ammunition. First, when you use FreshBooks to email your invoices, your customer has to click a link to view it. On your admin panel, you can see who logged in and what invoices they viewed (this shows up on your dashboard, so you see it immediately upon logging in). You will know if your customer is lying to you.